Digital Excellence Navigator

Entdecke die Bausteine der Digitalisierung - als interaktive Digital Cards

Hier erfährst du, welche Cards es gibt und welche Themen sie abdecken. Mit nur einem Klick erhältst du unter anderem detaillierte Informationen zur Relevanz für die Unternehmens- und Digitalisierungsstrategie.

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60 Digital-Bausteine gefunden
001 E-Commerce

E-Commerce

Internet-based commerce
  • Verlässlichkeit und Zuverlässigkeit
  • Reaktionsfähigkeit
  • Kunden-Interaktion

- Efficient initiation, conclusion and carry-out of procurement and sales online
- Standardization and individualization of processes
- Enables collection and evaluation of data
- Creation of customer profiles
- Establishment of networks, loyalty programs and deep interaction with customers and suppliers

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002 Online Marketing

Online Marketing

Online advertisement tailored for the target group
  • Reaktionsfähigkeit
  • Beweglichkeit und Agilität
  • Kunden-Interaktion

- Measurability of advertising impact and optimisation through statistics and visitor behavior
- Global availability of marketing activities and addressing new markets
- Direct and targeted communication and approach to the target group
- Actuality of advertising materials
- Low scattering loss

003 Online Shop

Online Shop

Approaching new markets worldwide
  • Reaktionsfähigkeit
  • Beweglichkeit und Agilität
  • Kunden-Interaktion

- Developing new markets and distribution channels
- Almost unlimited product range
- Opportunity to offer niche products
- Low marginal costs and increase of efficiency through digital processing
- 24/7 availability
- Quick product update

004 Product as a service

Product as a service

From purchase to usage
  • Beweglichkeit und Agilität
  • Kosten und Effizienz
  • Vermögen und Assets

- From one-time-selling to service with long-term agreements
- Pay-per-use instead of big onetime-investment
- More flexibility in providing the service
- Becoming part of the value chain of the customer and hence less replaceable
- Demand peaks can be covered

005 Optical character recognition (OCR)

Optical character recognition (OCR)

Automation of processes for analogous documents
  • Verlässlichkeit und Zuverlässigkeit
  • Kosten und Effizienz
  • Kunden-Interaktion

- Automation and quality improvement across analogous and digital processes
- Catchwording and categorization of analogous documents for further digital processing
- Contextualization and extraction of metadata
- Recognition and matching of patterns
- Identification of pages and structures

006 RFID – Object identification

RFID – Object identification

Contactless microchip identification
  • Verlässlichkeit und Zuverlässigkeit
  • Beweglichkeit und Agilität
  • Kosten und Effizienz
  • Vermögen und Assets

- Optimization of process-cycles
- Unique and forgery-proof identification
- Assuring quality through unambiguity
- Minimization of stock costs
- Logistics workflow automation
- Increased security in logistics

007 Additive Manufacturing

Additive Manufacturing

Cost-effective production of any shape at any time
  • Reaktionsfähigkeit
  • Beweglichkeit und Agilität
  • Kosten und Effizienz
  • Kunden-Interaktion

- Digital templates enable 24/7 production at any location
- Individual parts and prototypes can be produced quickly and cheaply
- On-demand production: less in-stock, more flexibility
- Digitization of the entire production chain
- Freedom of geometrical design due to lightweight construction methods
- Reduced process risk through high level of automation
- Manufacturing independently of producers or logistical barriers

008 Mobile Worker Enablement

Mobile Worker Enablement

All required information accessible on a mobile device.
  • Verlässlichkeit und Zuverlässigkeit
  • Kunden-Interaktion

- Increased quality and productivity
- Up-to-date and correct information
- Collected data can be used to optimize quality processes
- No media disruption or interfaces
- Offline functionality of the application; any time, any location

009 Customer Self Service

Customer Self Service

Customer Self Services enable direct client interaction
  • Reaktionsfähigkeit
  • Kosten und Effizienz
  • Kunden-Interaktion

- Increased efficiency in routine processes
- Transparent and current status of the execution
- Interaction between customer and supplier
- Updated contact information
- From passive customer to active partner
- 24/7 service

010 Cloud Computing

Cloud Computing

Unlimited use of IT - accessible anywhere
  • Beweglichkeit und Agilität
  • Kosten und Effizienz
  • Vermögen und Assets

- Applications and data are accessible everywhere
- Cloud computing makes expensive local IT infrastructure obsolete
- Decrease in maintenance and administration
- Local storage is no longer charged, storage capacities are increasing nearly to infinity
- Pay per use concepts optimize costs

011 Vertical Integration

Vertical Integration

Integrating planning and production systems
  • Verlässlichkeit und Zuverlässigkeit
  • Reaktionsfähigkeit
  • Kosten und Effizienz
  • Vermögen und Assets

- Efficient production and load factor
- Integrated planning and production processes
- Better control of the supply chain
- Higher competence towards the customer
- Higher quality management and reliability

012 Process Simulation

Process Simulation

Simulation of complex processes pre-implementation
  • Verlässlichkeit und Zuverlässigkeit
  • Kosten und Effizienz

- Optimizing the economy and stability of processes (cost reduction, disruption reduction)
- Simple simulation of complex relations enforces a better understanding of processes
- Enables precise processes through exact analysis
- Efficiency of resources and energy
- Increase in transparency and security
- Faster market entries

013 Individualized Products

Individualized Products

Customer-orientation through individualization
  • Reaktionsfähigkeit
  • Beweglichkeit und Agilität
  • Kunden-Interaktion

- Increase in customer satisfaction and customer loyalty
- Satisfied customers react less sensitive to rising prices (no customer migration)
- Emotional link of the customer towards the product
- Trend search through the customer’s opinion
- Mass production despite individualized products
- The customer receives his individual product manufactured industrially and therefore cost-effective

014 Modular Design

Modular Design

Reduction of complexity – extension of usability
  • Verlässlichkeit und Zuverlässigkeit
  • Reaktionsfähigkeit
  • Beweglichkeit und Agilität
  • Kunden-Interaktion

- Enables customised product-needs
- Building-block concept reduces internal complexity
- High product variety despite standardised subprocesses
- Flexible reaction on customer needs
- Collaboration between companies for final product composition

015 Engineering Design

Engineering Design

Structured interactive engineering process
  • Verlässlichkeit und Zuverlässigkeit
  • Reaktionsfähigkeit

- Customer involvement through prototype testing
- Prompt adjustment of products
- Permanent process: consequences of Trends
- Potential defects can be recognized in the prototype and can be adjusted accordingly
- Systematic process for finding the best possible option

016 Networked production

Networked production

Cross-unit manufacturing processes
  • Verlässlichkeit und Zuverlässigkeit
  • Beweglichkeit und Agilität
  • Vermögen und Assets

- Avoidance of waiting times in production
- Sources of error can be discovered quickly
- Transparent shaping of the value chain in production
- Demand oriented procurement better measurable through real-time data
- Cost cutting through optimization of machinery utilization

017 Connected Industry Ecosystem

Connected Industry Ecosystem

Connects participants across the value chain
  • Reaktionsfähigkeit
  • Beweglichkeit und Agilität
  • Vermögen und Assets
  • Kunden-Interaktion

- Network effect creating growth potential
- Potential for innovation and optimization through thorough knowledge of the value chain
- Simplified connection to an ecosystem through the platform
- Value Chain competition

018 Collaborative Engineering

Collaborative Engineering

Developing innovative products together
  • Verlässlichkeit und Zuverlässigkeit
  • Beweglichkeit und Agilität
  • Kosten und Effizienz

- Outsourcing of development and design services to specialized providers
- Better quality and shorter lead time
- More flexibility through specialization

019 Social Media 4 Co-Creation

Social Media 4 Co-Creation

Customer is part of the development team
  • Beweglichkeit und Agilität
  • Kunden-Interaktion

- Consider different opinions and point of views
- Optimization of a product
- Opening for disruptive innovation ideas
- Decreased development costs
- Better customer relationship
- Decreased risk of failure
- Customer-oriented product innovation

020 Enterprise Social Media

Enterprise Social Media

Communication and collaboration made easy
  • Reaktionsfähigkeit
  • Beweglichkeit und Agilität

- Faster and shorter communication channels
- Connection beyond company borders
- Reduced costs, as these platforms fill itself with information
- Better collaboration and knowledge management
- Higher innovativeness (e.g.: due to forums)
- Communication and information focused on topics and purpose

021 Digital Twin

Digital Twin

Virtual simulation of processes and products
  • Verlässlichkeit und Zuverlässigkeit
  • Kosten und Effizienz
  • Vermögen und Assets

- Digital optimization of complex systems
- Monitoring from anywhere through real-time data
- Modifications can be tested beforehand
- Worldwide visualization without transport
- 3D modeling and simulation of entire systems for the introduction of new products
- Expensive facilities and products can be operated more predictively and efficiently

022 Predictive Maintenance

Predictive Maintenance

Predictive maintenance and service
  • Verlässlichkeit und Zuverlässigkeit
  • Kosten und Effizienz
  • Vermögen und Assets

- Cost savings in terms of maintenance, inspection, spare parts
- Output increase due to minimized downtime of key areas
- Better planning for cost calculations and investments
- Process optimization through the analysis of operating data
- Product as a Service solution for business clients and private customers; overall service offered under one umbrella

023 Social Media – Knowledge Generation

Social Media – Knowledge Generation

Knowledge generation through social networks
  • Verlässlichkeit und Zuverlässigkeit
  • Reaktionsfähigkeit

- Benchmarking with other players in the market
- Faster communication and spreading of the own brand or product- Reacting to issues raised by customers (e.g. through comments or ratings)
- Updates for followers (customers)
- Prompt recognition of trends
- Interaction with the community, thus potential generation of knowledge

024 Connected Products

Connected Products

Self-control of connected products
  • Verlässlichkeit und Zuverlässigkeit
  • Beweglichkeit und Agilität
  • Vermögen und Assets
  • Kunden-Interaktion

- Production costs: no need for strong processors in the product, data processing is outsourced
- Central control and planning for process optimization
- Network effect for more efficient production
- Increased quality and security through centrally managed updates
- Usability: consumers can operate several products through one device

025 Artificial Intelligence (AI)

Artificial Intelligence (AI)

Computers learn to solve problems autonomously
  • Verlässlichkeit und Zuverlässigkeit
  • Reaktionsfähigkeit
  • Kosten und Effizienz
  • Vermögen und Assets

- Replace or supplement human resources in processes, also in complex specialized tasks
- Support of the user in real-time, getting better with increased usage
- Service capability at any time and any place
- Available at any device with internet access through cloud computing

026 Blockchain

Blockchain

Tamper-proof and transparent transaction
  • Verlässlichkeit und Zuverlässigkeit
  • Kosten und Effizienz

- Services of intermediaries like banks and notaries are not longer needed
for transactions and contracts
- Communication channels are safer and more transparent
- Company-wide communication: connected supply chains, better cooperation, safer transmission of data
- Security against manipulation of information

027 Big Data

Big Data

Value generation on large amounts of data
  • Verlässlichkeit und Zuverlässigkeit
  • Reaktionsfähigkeit
  • Vermögen und Assets
  • Kunden-Interaktion

- Process optimization in supply chains through operating data
- Better understanding of customer needs through target profiling and usage data
- Sale of usage- and product-data to third parties
- Efficient marketing possible through individual profiles and general market trends
- For science: studies on large samples (medicine, psychology, behavioral research, market research, surveys)

028 E-Learning

E-Learning

Learning, everywhere and anywhere
  • Beweglichkeit und Agilität
  • Kosten und Effizienz
  • Kunden-Interaktion

- Educational institutions can save costs and increase the level of inclusion
- Companies can educate employees globally
- Depending on the model one-time expenditure for long-term earnings
- Interaction can be increased through interfaces
- Content can be retrieved everywhere and anytime
- Scalable, cheaper, flexible

029 Robotic Process Automation

Robotic Process Automation

Adaptive automation of processes
  • Verlässlichkeit und Zuverlässigkeit
  • Kosten und Effizienz

- Cost benefit through task automation
- High accuracy with equal tasks
- Supporting employees with non-profitable, but necessary tasks
- Autonomous learning, thus very flexible
- No interface needed, robots use user interfaces

030 Chatbots or Chatterbots

Chatbots or Chatterbots

24/7 communication with digital employees
  • Verlässlichkeit und Zuverlässigkeit
  • Reaktionsfähigkeit
  • Kosten und Effizienz
  • Kunden-Interaktion

- Efficient quality and complaint management
- Targeted and optimized sales consultation
- Direct marketing, direct messaging
- Handling internal questions
- Optimizing technical support
- 24/7 support possible
- Cost efficient communication with customers made possible at any time

031 Cyber-physical system (CPS)

Cyber-physical system (CPS)

Real-time connection of real and virtual world
  • Reaktionsfähigkeit
  • Vermögen und Assets

- Efficient working and resource-saving
- Open data exchange, reduction of interfaces
- 24/7 control without human resources
- High degree of networking and actuality
- Self-steering of systems e.g. in the production
- Future potential is recognized early and in real time

032 Near Field Communication

Near Field Communication

Contactless data-communication without power supply
  • Kosten und Effizienz
  • Kunden-Interaktion

- Objects are IoT-capable without an own power supply and can be connected
- Through digital wallets payment is possible without debit/credit card, through external chips or in smartphones integrated chips payment is possible everywhere
- User engaged marketing: Customers can read a poster/flyer per NFC and interact with it
- Faster payment processes

033 Bitcoin payment service

Bitcoin payment service

Digital payment with crypto currency
  • Kosten und Effizienz
  • Kunden-Interaktion

- Access to the global market through a universal currency
- Fast, tamper-proof and transparent payment
- Independent from contracts with payment service providers and credit card institutions
- Marketing effects for the business
- Worldwide payment without third party commission
- New customer tiers through Bitcoin acceptance

034 Machine Learning

Machine Learning

Machines learn pattern-recognition
  • Verlässlichkeit und Zuverlässigkeit
  • Reaktionsfähigkeit
  • Vermögen und Assets

- Personalized results and recommendations for users of websites based on usage pattern
- Assistance of doctors in the diagnosis and analysis of diseases
- Identifying trends and pattern recognition in financial markets, the weather or other volatile data sets
- Language recognition and translation software
- Supply chain management
- Big data analysis

035 Virtual Reality

Virtual Reality

Immersion into an artificially created world
  • Beweglichkeit und Agilität
  • Kunden-Interaktion

- Experiences and impressions without being present on the site
- Training in untestable areas through flight, war or operation simulations
- Innovation on the computer game market
- Transformation of entertainment media
- Face to face communication over any distances
- No physical presence necessary to watch something

036 Advanced Robotics

Advanced Robotics

People and robots collaborate
  • Verlässlichkeit und Zuverlässigkeit
  • Kosten und Effizienz

- Robots as 24/7 workforce
- Even under negative environmental influences an assignment is possible
- Robots can acquire knowledge independently and thus learn continuously

037 Autonomous Vehicles

Autonomous Vehicles

Vehicles operate autonomously in traffic
  • Verlässlichkeit und Zuverlässigkeit
  • Kosten und Effizienz

- Road safety through exclusively autonomous vehicles (no human failure)
- Humans can use travel time for other purposes
- Saving labor costs i.e. in the transport sector/logistics
- Reduced CO2-emission through environmentally-friendly way of driving
- Existing business models such as car sharing, or taxi rides can be revolutionized

038 Connected Home

Connected Home

Connectivity enables the controlled home
  • Verlässlichkeit und Zuverlässigkeit
  • Vermögen und Assets

- Possibility for more sustainable use of energy
- Cost savings through efficient resource utilization
- Security through minimization of human errors
- Application in businesses analogous to private households
- Routine tasks can be carried out
- Customer experience, living quality

039 Mobile Commerce

Mobile Commerce

Mobile buying and selling at any time
  • Reaktionsfähigkeit
  • Kunden-Interaktion

- Customer acquisition and customer retention through the flexibility of purchasing goods from anywhere
- Mobile payment through smartphones
- Financing of free-apps through micro transactions
- Online shops generate lower costs and large variable share, more profit potential
- Market share growth

040 Smart Supply Chain

Smart Supply Chain

Smart networks of products and machinery
  • Verlässlichkeit und Zuverlässigkeit
  • Kosten und Effizienz
  • Vermögen und Assets

- Cost reduction through automatization
- Just in time/sequence delivery
- Efficiency enhancement through process planning instead of sequence planning
- Products can be tracked and authenticated
- Downtime can be minimized, return on capital invested is maximized
- Machinery communicate and coordinate with each other
- Products are automatically distributed

041 Product Lifecycle Integration (E2E)

Product Lifecycle Integration (E2E)

End2End-integration from product development to service
  • Beweglichkeit und Agilität
  • Kunden-Interaktion

- Less coordination difficulties and sources of error
- More monetary options by regarding the product as a service
- Higher customer satisfaction through subsequent services and modifications
- More control through vertical integration, more efficiency in supply chain possible
- Complete consideration of the lifecycle, allowing better planning

042 Horizontal Integration (E2E)

Horizontal Integration (E2E)

From raw material to retail
  • Verlässlichkeit und Zuverlässigkeit
  • Kunden-Interaktion

- Saving costs by means of reduced downtime
- More precise production planning and information flow
- Just-in-time delivery and synergy effects
- Information flow: low transaction costs, efficient communication channels, shared IT structure
- Flexibility: Faster implementation of innovations within the integrated value chain
- Less expenditure of time and less waste

043 Product Simulation

Product Simulation

Introducing tested and error-free products to the market
  • Verlässlichkeit und Zuverlässigkeit
  • Kosten und Effizienz

- Less errors lead to increased customer satisfaction and lower rate of returned goods
- Simulation possible in 3D (3D printer)
- High risk innovations can be tested before market launch
- Safety deficiencies can be recognized early and fixed

044 Data as a Service

Data as a Service

Providing Data as a service
  • Verlässlichkeit und Zuverlässigkeit
  • Beweglichkeit und Agilität
  • Kunden-Interaktion

- Improved use of data in business processes
- Simplification of business cooperation
- Data quality increases through professional DaaS providers
- Companies can concentrate more on sales instead of internal data-generation
- Data can be viewed globally

045 Supply Chain Simulation

Supply Chain Simulation

Supply chain optimization through simulation
  • Verlässlichkeit und Zuverlässigkeit
  • Kosten und Effizienz

- Reduced costs through optimization of resources
- No real costs and more flexible planning
- Immediate observation of the changes
- Viewing the supply chain as a whole and in individual processes – overview and detailed view
- Central planning of global processes
- Continuously changing variables are evaluated in real time

046 Augmented Service Technician

Augmented Service Technician

Virtual service instructions
  • Verlässlichkeit und Zuverlässigkeit
  • Kosten und Effizienz
  • Kunden-Interaktion

- Accelerated service and maintenance, higher number of orders, shorter downtimes
- Sustainably high service quality due to learning effects through video recording of service processes
- Flexibility leads to higher customer satisfaction
- Higher first-time-fix-rate
- Experts give remote instructions to service technicians. They can work simultaneously on several problems

047 Production Capacity as a Service

Production Capacity as a Service

Optimization of production utilization
  • Reaktionsfähigkeit
  • Beweglichkeit und Agilität
  • Vermögen und Assets

- Efficient usage of production capacities in high as well as in low demand
- Cooperation with competitors
- Increase of customer satisfaction by fulfilling requests
- Establishing a production-network
- Increased production flexibility

048 Product Configuration & Assembly

Product Configuration & Assembly

Flexible fulfillment of customer requests
  • Reaktionsfähigkeit
  • Beweglichkeit und Agilität

- Following the trend of individualized products
- Different factories for individual parts where expert groups can be established and quality increases
- Competitive price because of standardization
- High variety of products increases reputation
- Higher customer satisfaction through individualization

049 Just-in-Time and Sequence

Just-in-Time and Sequence

Just-in-time delivery for direct processing
  • Verlässlichkeit und Zuverlässigkeit
  • Vermögen und Assets

- Reduced inventory and capital costs
- Computer-assisted planning through a smart supply chain
- Production of individual products at high efficiency
- Flexibility of production; always the right material, minimized waste; no stocks are needed; higher liquidity
- Market- and customer-oriented production and better demand planning

050 Connected Machines

Connected Machines

Single machines become networks
  • Verlässlichkeit und Zuverlässigkeit
  • Kosten und Effizienz
  • Vermögen und Assets

- Higher efficiency of production processes
- Decreasing costs for higher output
- Controlling of processes instead of individual machines
- End2end view on the value chain
- Cyberphysical systems: A machine builds further machines
- Operating data as fixed assets can be replicated to new processes

051 Connected Worker

Connected Worker

High Quality work - safely and efficiently
  • Verlässlichkeit und Zuverlässigkeit
  • Kosten und Effizienz

- Increasing workplace safety through vital monitoring and GPS tracking
- Higher working efficiency and accuracy
- Less qualified employees can be supported in new tasks
- Experts can give remote instructions and employees can be trained remotely
- Real-time data available for every employee

052 Operator 4.0

Operator 4.0

Robotic-support of human-work
  • Verlässlichkeit und Zuverlässigkeit
  • Kosten und Effizienz
  • Vermögen und Assets

- Increased safety for human workers
- Higher accuracy of working-procedures
- Positive impact on health
- Remote training for new tasks
- Employee’s focus on more complex tasks
- Operator 4.0 can be used as a human’s assistant

053 Interactive presentation

Interactive presentation

Involving the audience into a presentation
  • Reaktionsfähigkeit
  • Beweglichkeit und Agilität
  • Kunden-Interaktion

- Integration of the audience to the presentation
- Content is communicated in a more comprehensible and descriptive way
- Trends can be integrated into the presentation
- The presenter embodies digital trends, which can have a positive impact on the image of the company
- Interactive presentation media can also be integrated into other areas of the company

054 Cloud supported AI

Cloud supported AI

Artificial Intelligence (AI) out of the cloud
  • Reaktionsfähigkeit
  • Beweglichkeit und Agilität
  • Kosten und Effizienz
  • Vermögen und Assets

- Cost reductions of resources through cloud usage
- Low investment costs for AI solutions
- Increased learning effects through shared information
- AI functions can be integrated
- Accelerated and secure development of innovative AI solutions through previously tested functionalities on the platform

055 Demand Forecasting

Demand Forecasting

Strategies developed from trends and data
  • Verlässlichkeit und Zuverlässigkeit
  • Beweglichkeit und Agilität
  • Vermögen und Assets

- Reduced working capital and higher profitability
- Lower production costs
- Reduced returns and waste rates
- Just-in-time production and higher flexibility
- Lower stocks, availability of the necessary operating materials

056 Connected Industry Platform

Connected Industry Platform

Buildup on a connected basic-structure
  • Kosten und Effizienz
  • Vermögen und Assets

- Simplifies background processes such as data transmission, communication and security
- Focus on USP: No need to create framework conditions by oneself
- Proven and tested platforms establish a solid base
- Reduced transaction costs for ongoing processes but increased productivity

057 Product Data as a Product

Product Data as a Product

New business-potential with product data
  • Beweglichkeit und Agilität
  • Vermögen und Assets

- Selling building plans: less process risk, more flexibility, fewer tied-up capital
- No supply chain, just product development
- No transaction costs through connectivity and cloud services
- Optimization of processes and communication channels for high cost potential
- In-house data becomes an asset and can be monetized

058 Customer Experience / Social Media

Customer Experience / Social Media

Customer interaction through direct communication
  • Kunden-Interaktion

- Sharing corporate culture with customers
- Transparent response to customer feedback
- Customer oriented publications (e.g. sales strategies)
- Sharing corporate identity with customers
- Overcoming the physical distance to the customer

059 Document Management as a Service

Document Management as a Service

Mobile availability of central document management
  • Beweglichkeit und Agilität
  • Vermögen und Assets

- Mobile availability of documents
- Business process automation
- Improved productivity
- Simultaneous access
- Reduced access and filing times
- Central storage for high consistency

060 Digital Signage

Digital Signage

Digital and dynamic display
  • Reaktionsfähigkeit
  • Kunden-Interaktion

- Less products in stock. Products which are not in the shop are shown and also tried virtually.
- Real-time information
- Communicating important information to customers or employees
- Optimized stock levels in combination with optimized logistics