Based on Augmented Reality Technology, service technicians can use a device showing product related information and instructions for repairing or maintaining a product directly within the visual context of the product. Therefore, other devices like a laptop are no longer required. This advanced technology offers the possibility to give instructions immediately in front of the technician’s eye and in connection with the product itself. This leads to precise work steps shown virtually on the product. The main advantage is that fewer skilled people can do service activities using remote support of experts via Augmented Reality Technology. For minor problems or less maintenance effort clients are able to do the service activities using this technology themselves.